Student Resources

North Carolina State University is a leader in distance learning and offers a well-developed set of services to serve the needs of distance learners.

Categories of service include:

  • Academic: course-related services, like the bookstore and the library;
  • Administrative: administrative items, such as Admissions, Advising, Financial Aid, and Registration;
  • Technical: computer-related concerns, including CBT courses, e-mail, and hardware requirements;
  • Regulations: guidelines for grades, residency requirements, and other items;
  • Resources: other topics of interest, such as copyrights, writing styles, and technology.

To find out more, visit the Learner Services section of the Distance Education website or call 1 (866) GO-STATE.

Campus Resources

Learn more about an array of resources available to you both during and after enrollment in distance education courses at NC State. The list provides descriptions and contact information on topics ranging from admission requirements and disability services to NC State bookstores, forms for international students, and academic advising.

Alumni Association
Through resources such as special programs and events, newsletters, directories, career centers and travel opportunities, the Alumni Association is actively engaged in the lives of our alumni, and provides our alumni with the opportunity for lifelong community.

Academic Advising for Distance Education
Dr. Lynda Hambourger, Academic Advisor for Distance Education, provides academic information to current and potential NC State distance education students. Most of her contact time is spent assisting students and potential students and those who do not have a university-assigned advisor with their distance education questions.

Career Counseling
Through the University’s Career Center and its Alumni Association, NC State provides career services for both students and alumni, supporting you in both planning for and obtaining employment in your current or a new field. The Majors and Careers site is designed to help all undergraduates explore and search their interests and future aspirations.

Cashiers Office
The Cashiers Office provides financial and account information and services for all NC state students. This includes information about tuition, fees, course cancellations and holds for DE students, as well as financial aid disbursement and direct deposit and other forms.

Computer Requirements and Skills for DE Courses
Information about basic computer system requirements and a list of computer skills that you will need to complete a DE course can be found at the NC State Distance Learning website.

Computing Help Desk
A quick and helpful resource for solving computer-related, educational issues. NC State’s Online Computing Help Desk and Knowledge Base provide both general and personalized assistance.

Disability Services for Students
The Disability Services office facilitates accommodations for all students who disclose a disability, request accommodations, and who meet eligibility criteria.

Graduate School
The Graduate School website provides information on graduate programs, admissions requirements, and financial, organizational and academic resources.

Information Technology
NC State prides itself on creating a technology-rich environment for both education and research. The Information Technology site provides information on computer laboratories, your UNITY ID, assistive technologies, technology training programs, residential computing, how to purchase a computer, online class materials, computing essentials and much, much more!

NC State Bookstores
You can order your textbooks, course materials, supplies computer software and hardware, and NC State accessories either online or on location from NC State Bookstores. Also available from this site are directions to the Bookstores and store hours.

NC State Libraries
All library services at NC State University are available to the distance education community, and the faculty and staff make every effort to understand and meet your unique needs. Key services and features such as ordering of books and articles, accessing electronic journals and databases, and access to a librarian dedicated to assisting DE students can be found at NC State Libraries website.

Office of International Services (OIS)
The Office of International Services is charged with meeting the administrative, advising, and programming needs for the nonimmigrant students, staff, and faculty at NC State University. Let them help walk you through the opportunities available for research and scholarship and/or the procedures and requirements involved in registering for classes.

Office of Scholarships and Financial Aid
The Office of Scholarships and Financial Aid can assist you in applying for and securing financial assistance when family resources are insufficient to meet educational expenses. The office provides resources and counseling regarding group financial aid, scholarships, grants, loans, campus employment or any part of the financial aid process.

Office of Undergraduate Admissions
Information about undergraduate admissions, expenses and scholarships can be found out from the Office of Undergraduate Admissions. Learn more about the individual colleges, majors/minors, student life, NC State in general, and what to see and do when visiting campus.

Registration and Records
The Office of Registration and Records is a critical component to a DE students time at NC State. This site provides online access to registration information (i.e., schedules, courses, forms, deadlines), the Pack Tracks system, graduation requirements, transcripts, academic information, forms and policies. Also available from the site are contact information, directions and office hours. Go to the Office of Registration and Records or learn more specific information on how to register for a DE course or program.

Undergraduate Tutorial Center
The Undergraduate Tutorial Center offers a list of student resources. All students are encouraged to visit the site and take full advantage of the available resources.

Computing Resources

Remote Computing Access
As already mentioned, Leadership in the Public Sector is a completely distance education degree completion program. It means that students of LPS should be enabled to complete and submit their assignments and other course requirements without physically visiting the North Carolina State University campus.

The College of Humanities and Social Sciences Information Technology team has initiated the Remote Computing Network (RCN), a system through which students can access a lab machine remotely from their home computer, and use any software on that machine, just as if they were sitting right in front of it. This allows them to use software that they do not have installed on their home computers, but the University provides access for. It also gives the students more freedom in that they can use the computers during times when the labs are traditionally closed, such as during the night.

RCN is very simple and convenient to use. Using your UNITY ID and password, you will be able to connect to a Social Science Computing Lab computer and use all programs and software available on that computer. The RCN uses the Remote Desktop Protocol (RDP). In order to connect you need an RDP client, or Remote Desktop Connection (RDC). For link and instructions on how to obtain and use RDC, see the requirements page.

Once you have the RDC program installed you can connect to a free machine.

Note: To ensure fair access to the RCN we limit the number of concurrent connections for each user to two connection